Runcorn Urgent Treatment Centre is open 8am to 9pm, seven days a week.
The centre brings a range of benefits to patients including a single point of access to urgent care services, reducing the need for some patients to travel to A&E.
There is also a range of diagnostic facilities including an x-ray department with extended opening hours and short-term observation bays.
To access the service local residents can’walk-in’ during the opening hours, please be aware of capacity in the evening, which may impact on assessment times. Therefore please allow plenty of time before closing to be assessed.
The centre also provides appointment slots for patients who contact NHS 111 first.
Contacting NHS 111 enables residents to access expert health advice and clinical assessment. Depending on the individual needs of patients, NHS 111 can book time slots for patients at GP surgeries, NHS Runcorn Urgent Treatment Centre, NHS Widnes Urgent Treatment Centre and the emergency department at Warrington Hospital, if appropriate.
Patients with a booked face-to-face arrival time slot will benefit from reduced waiting times, where clinical urgency permits, and support NHS services to maintain social distancing in waiting areas.
Residents who are registered with a local GP practice can continue to contact their surgery online or via phone as usual.
Anyone with a life-threatening emergency should call 999 immediately.