Updated 23rd October 2018
Our telephone lines have now been updated!
The main line remains the same (01606 544 241) but you will now have options and a queuing system in operation.
We are still getting used to the new system and will be changing certain things in the coming weeks. If you have any comments or suggestions please do let us know by completing the comments cards in main reception or e-mailing us at vrccg.oakwoodmanagers@nhs.net – please put ‘Telephone Lines’ as the subject of the e-mail.
Updated 29th June 2018
** We have had the telephone lines update and we are just waiting for Phase 2 and the set up of the system. You won’t see a change yet but we are hoping that this will be very soon. If you have any suggestions about the telephone line and options then please do contact us – use the suggestions box in the main reception area or ask to speak to Laura Clare on the main practice number. Thank you for bearing with us.**
We are aware that our telephone lines are less than ideal.
We are currently waiting for a new system to be installed, but this is being installed across the patch in Northwich and we are on a waiting list. In the meantime, this is what we are doing to help and what you as patients can do to help:
If you have any further suggestions please let us know by placing them in the suggestions box or contacting Laura Clare: vrccg.oakwoodmanagers@nhs.net
Thank you for bearing with us.