We are re-introducing online appointments and we are doing this as safely as possible and to ensure patients are booking the correct appointment.
We now have the following bookable online:
Extended Access consultations will be available to book online via patient access (In-Practice and Telephone Appointments). Please ensure if you are booking these that you add a recent / up to date contact number or the GP may be unable to contact you. Please also note that the time(s) of the telephone call may vary as other calls may overrun or may need longer. The calls should be expected between 7.00am-8.00am.
Nurse appointments – Smear checks, depo injections and pill reviews
Blood Test appointments – they are called ‘phlebotomy’ appointments online and can also be booked via patient access. Please ensure you have your blood form with you when attending for the appointment. You cannot have your blood test without the form.
Physiotherapy Self-Referral Form: Please click here: CCICP Physiotherapy Self-Referral Form
The Practice believes in this statement from the RCGP:
“Face-to-face appointments will always remain a major element of general practice, and remote consultations will continue to be delivered where appropriate and useful. The mode of consultation should be determined through shared decision-making between a patient and practice staff”.
We would also ask you to be polite and courteous when contacting our practice staff as they are trying to support you as best they can; unfortunately we are seeing an increase in abusive behaviours towards our staff and this will not be tolerated. If you have concerns please ask to speak to the Practice Manager or e-mail: email@example.com
If you have any concerns or comments about the current process please contact us directly on the telephone number given and ask to speak to the practice manager.
To cancel an appointment call 01606 544241 or cancel via the Patient Access website. If you receive a text message reminder on your mobile phone you can also cancel by text.
Patients who do not cancel appointments and do not attend (DNA) put extra strain on the appointments system and it can make the time you wait for your appointment longer.
Please see our update above for more information on our current process.
Please be aware that physically seeing the doctor may not always be necessary.