Friends and Family Test (FFT)

Patients can rate the services they receive at our Practice by filling in an FFT questionnaire either online  or by filling in a paper form when you visit the surgery. 

During COVID the need to publish these was suspended and paper forms were not recommended.  The online form should change soon to reflect the new question (below) but in the meantime please do feel free to download and complete the form and return to the practice.

The question patients need to answer is:

“Thinking about your recent visit overall, how was your experience of our service?”

FFT flyer A5 2020

Please visit the NHS Choices website for more information on the Questionnaire: NHS Choices FFT Link

The results of this survey will be reviewed in both our Practice Meetings and in our PLT sessions with all of our staff, alongside other feedback we receive and any comments or complaints.

Our FFT reports are also discussed with our Patient Participation Group regularly.

Please see the most recent report(s) below:


Patient FFT Report Update Aug 2019

Patient FFT Report Update Jan-May 2019

Patient FFT Report Update September 2018

Patient FFT Report Update July 2018

Patient FFT Report Update April 2018

Patient FFT Report Update JulyAugust 2017

Patient FFT Report Update June-July 2017

Patient FFT Report Update June 2017 

Patient FFT Report Update January 2018 – This includes the results for October-January