NHS APP UPDATE
Update: Changes to minimum device operating system version required to use the NHS App
From 3rd February, a small number of people will no longer be able to use the NHS App on their device as older versions of operating systems for iPhone (iOS) and Android will no longer be supported.
This will affect those who use iOS 12, Android 6 and Android 7, while those with iOS 13 and iOS 14 can upgrade their device to the minimum supported version, iOS 15. These users will have received in-App messages about this change since May 2024.
Those with unsupported devices can still access their NHS App services by logging into their NHS account online, through the NHS website.
Share these step-by-step videos to walk users through how to use the online NHS account.
More information about NHS App device compatibility can be found on the Technical issues with the NHS App – NHS App help and support – NHS